Setting Realistic SEO Expectations By Jill Whalen
Those who've been in the SEO biz for a number of years know how much more competitive it is these days compared to a few years ago. The number of web pages indexed by search engines has doubled, tripled, and quadrupled in past years. On top of that, a good portion of site owners and webmasters know just enough SEO to be dangerous. In the golden age of SEO, the vast majority of websites hadn't given a thought to the search engines, and when they did, it was only to place some keywords in their Meta tags. (Which, incidentally, didn't help then either.) Those were the days when anyone who knew even the slightest bit about SEO could easily rank highly in all the major search engines, with very little effort. Even competitive areas were doable with just a little more work than their non-competitive counterparts.
The Competition Is Fierce
These days, it's almost the exact opposite. Even keyword phrases that nobody's searching for can sometimes be difficult to obtain high rankings with unless you really and truly know what you're doing. And even then, those rankings may be here one day and gone the next. The problem is magnified for new businesses and new websites. If your site isn't at least a few years old, your SEO efforts will be less likely to provide the results you want. This is one reason why your website optimization should always be seen as a long-term proposition.
It's About Targeted Traffic, Not Rankings
As we move forward in this industry, webmasters, site owners, and SEOs need to shift their focus from asking how they can get this keyword to this position in this engine to how they can get more targeted traffic and convert it into customers. Unfortunately, a large portion of those looking into SEO services are still seeing the small picture. For instance, on the contact form on our High Rankings site, I ask people to tell me a little bit about their "business goals." A good number who fill it out want something like "top-5 rankings in Google and Yahoo for this keyword." Huh? That's not a business goal! A business goal is more like "Bring more people to my website who are searching online for the types of products we sell." (As a side note, soon after writing this, I got an email from someone whose goal was to have their Flash site be "#1 in all the search engines for the word 'spring.'" I kid you not!)
Don't get me wrong, I very much understand why people would love to move their rankings up from #11 to #1 for a highly sought-after and targeted keyword phrase. I'm quite sure it would very much increase their targeted traffic and their sales (assuming they're doing everything else right). My frustration lies in the fact that there are people who believe that somehow an SEO company can magically snap their fingers or wave their magic wand and make it so.
Even the best SEOs are not magicians. They can't simply place a site at the top of the engines when there are hundreds of thousands (if not millions) of others that offer basically the same thing, and provide basically the same information. If they could, you'd see a whole lot more millionaire SEOs.
Does this mean that SEO is dead?
Absolutely not! But SEO that focuses on rankings for the most highly sought-after keywords in any given space is most definitely dying. This doesn't mean that you have to settle for keywords that receive few searches. It just means that you have to broaden your horizons and see the big picture.
Almost every time I review one of those "put me at #1" prospects' websites, I see tons of opportunities for fixing the site in general so that it will work better for both their users and the search engines. They are almost always so focused on their "money phrases" that they completely neglect many areas of their site. Instead they put their special phrase on every page and never research the thousands of others that are being typed into search engines every day.
Content for Content's Sake
Another trend I've been seeing a lot lately is the creation of content simply for the sake of creating content. What's that all about? SEOs certainly throw the words "good content" around a lot, but why is it that nobody seems to know what that means? We now have a whole cottage industry of companies who will allegedly write "good content" for you. Worse, there are even some that will *rent* you content! Newsflash...good content has nothing to do with the history of your products. Nor is good content a bunch of madlib spam pages where you simply substitute keyword phrases from one page into the other. Good content isn't stuff you write for the search engines.
What Exactly Is Good Content?
Good content is unique. Really and truly unique. It is creative ideas that simply popped into your head which nobody else in your space has thought of yet. The key to good content is creativity. Unfortunately, creativity itself seems to be a dying art. Being creative isn't looking at what your competitor is doing and copying them. It's being a leader, not a follower. It's having your own voice and your own opinions and expressing them, regardless of what others might think. It's pouring your heart and soul into your website, not looking for the next quick fix. And it's (say it with me) making your site the best it can be for your site visitors AND the search engines. It's what brings targeted traffic to our own site for thousands of phrases, and it's what will help your site gain traffic for whatever phrases relate to it. But it's not easy, and it's not fast. And it can't be done with the flick of a switch.
Determine Your True Goals
So please...if your pet phrase isn't ranking highly enough, don't call me and don't email me. In fact, don't call or email any SEO company. Instead of calling, you need to reassess your goals. No SEO company in the world will be able to help you unless you are ready to forget about what you think you want, and learn more about what you really need. Read that last sentence again until you really understand it. Forget about what you think you want, and learn more about what you really need.
Beware of SEO Companies Who Will Tell You What You Want to Hear
And remember, there are plenty of SEO companies that will say they can do whatever you want them to do. You want to be #1 for "spring"? Sure, no problem. They will happily take your money, do some work, and promptly get no results. Don't blame them though – they were just telling you what you wanted to hear.
- Jill Whalen is the CEO of High Rankings, an SEO Consulting company in the Boston, MA area since 1995.
- Follow her on Twitter @JillWhalen
16 Questions Asking 'Does Your Website Get TOP MARKS?'
Are site colors & images aesthetically pleasing?
If your website is too busy or jarring, you will lose visitors. Take a little time to coordinate colors and to implement high-quality images that add to your message ... read more
If your website is too busy or jarring, you will lose visitors. Take a little time to coordinate colors and to implement high-quality images that add to your message ... read more
Are there bulky sections of writing on the home page?
Long, bulky paragraphs are likely to get skipped. Try breaking up your copy into smaller sections or bulleted lists to get the point across quickly ... read more
Long, bulky paragraphs are likely to get skipped. Try breaking up your copy into smaller sections or bulleted lists to get the point across quickly ... read more
Are there links to social media?
Social media networking can be an effective marketing tool if used properly. If you participate in social media then you need to present those links on your website. Social media allows you to communicate with your prospects and allows them to communicate with each other. Include links to your blog, Facebook, Twitter, and other social media accounts. Make it easy for everyone to find you on social media ... read more
Social media networking can be an effective marketing tool if used properly. If you participate in social media then you need to present those links on your website. Social media allows you to communicate with your prospects and allows them to communicate with each other. Include links to your blog, Facebook, Twitter, and other social media accounts. Make it easy for everyone to find you on social media ... read more
Can you easily find the benefits of the product or service offered?
Visitors to your site want to learn as much as possible about the benefits of your product or service. Features are important too, but the most important thing a visitor can take away is a sense that this product or service will make a positive impact in their life ... read more
Visitors to your site want to learn as much as possible about the benefits of your product or service. Features are important too, but the most important thing a visitor can take away is a sense that this product or service will make a positive impact in their life ... read more
Can you find out more about the site owner or employees?
Visitors often want to know they are dealing with real people. Having an 'about us' page is a great way to show the world why you are the best one to handle the job. Include photos too—everyone likes to associate a face with a business so don't be 'camera shy' ... read more
Visitors often want to know they are dealing with real people. Having an 'about us' page is a great way to show the world why you are the best one to handle the job. Include photos too—everyone likes to associate a face with a business so don't be 'camera shy' ... read more
Do menu items clearly tell you where they will take you?
Good site design and user-freindly navigation are important considerations which often get
overlooked. Think about what information you would want to find if you visited this site and plan your menus accordingly. Menus can be separated into areas of focus and should be placed in more than one location if you have many contnet pages on your site - top for the main items, sides and bottom for additional information sections etc ... read more
Good site design and user-freindly navigation are important considerations which often get
overlooked. Think about what information you would want to find if you visited this site and plan your menus accordingly. Menus can be separated into areas of focus and should be placed in more than one location if you have many contnet pages on your site - top for the main items, sides and bottom for additional information sections etc ... read more
Do you feel personally connected?
Visitors who feel personally connected will be more likely to stick around and/or become a customer. Tell your story and tell them why you are the right choice. You can personally connect with your visitors by being honest, using a conversational writing style, and including real testimonials from other customers - real names associated with those testimonials .. read more
Visitors who feel personally connected will be more likely to stick around and/or become a customer. Tell your story and tell them why you are the right choice. You can personally connect with your visitors by being honest, using a conversational writing style, and including real testimonials from other customers - real names associated with those testimonials .. read more
Do you know right away what this website is about?
You have limited time to get your message across. If there are too many distractions, a site visitor may never know what you are offering ... read more
You have limited time to get your message across. If there are too many distractions, a site visitor may never know what you are offering ... read more
Is the content well-written & informative?
Your ability to relate to your customers is a big reason why they will eventually choose you. Poorly-written content is a major turn-off and will make site visitors run for the exit. If you are unable to provide the content yourself, hire a professional to supply it and be sure to keep an engaging, conversational tone throughout.
Your ability to relate to your customers is a big reason why they will eventually choose you. Poorly-written content is a major turn-off and will make site visitors run for the exit. If you are unable to provide the content yourself, hire a professional to supply it and be sure to keep an engaging, conversational tone throughout.
Is the font easy to read?
Make sure your font is easy to read and not distracting. Stick with simple, easy-to-read fonts which are standard fonts available on all browser platforms and in a color which contrasts with the background. It should be large enough to read comfortably without forcing visitors to up-size it ... read more
Make sure your font is easy to read and not distracting. Stick with simple, easy-to-read fonts which are standard fonts available on all browser platforms and in a color which contrasts with the background. It should be large enough to read comfortably without forcing visitors to up-size it ... read more
Is the important information 'above the fold'?
Most site visitors want to know the details without doing a lot of work. If they have to scroll down to find the main idea, they will likely leave earlier than you’d like. Make sure your Unique Selling Proposition (USP) is clearly spelled out. This is a piece of information that says in one sentence or less why someone should do business with you. Make it clear and prominent on your site ... read more
Most site visitors want to know the details without doing a lot of work. If they have to scroll down to find the main idea, they will likely leave earlier than you’d like. Make sure your Unique Selling Proposition (USP) is clearly spelled out. This is a piece of information that says in one sentence or less why someone should do business with you. Make it clear and prominent on your site ... read more
Is there a 'Sign Up for our Newsletter' option?
Your webform should offer an incentive to spark a visitor’s interest and convince them to sign up. Make sure this incentive is appeal to and be of benefit to your potential customers .. read more
Your webform should offer an incentive to spark a visitor’s interest and convince them to sign up. Make sure this incentive is appeal to and be of benefit to your potential customers .. read more
Is there a clear call to action?
If customers like what they see, it is important to move them along quickly. There should be a prominent, clear call to action on your website. Your call to action may be to buy now, start a free trial, learn more, or something else. Make sure that you are not sending mixed messages with too many calls to action. Choose the one or two that matter most and make them easy to find ... read more
If customers like what they see, it is important to move them along quickly. There should be a prominent, clear call to action on your website. Your call to action may be to buy now, start a free trial, learn more, or something else. Make sure that you are not sending mixed messages with too many calls to action. Choose the one or two that matter most and make them easy to find ... read more
Is there an easy way to contact the business?
If your website does its job, you will likely have interested prospects who want to learn more or who simply have a few questions. Make sure they have an easy way to find you. Potential customers also want to know that they will be able to reach you if needed in the future, whether for warranty service or support ... read more
If your website does its job, you will likely have interested prospects who want to learn more or who simply have a few questions. Make sure they have an easy way to find you. Potential customers also want to know that they will be able to reach you if needed in the future, whether for warranty service or support ... read more
Is there any multimedia?
Although many sites do not need multi-media, if appropriate it is a great way to add character and interest to your website. Videos, podcasts, tutorials, and other multimedia options allow you to present your message to visitors in a way that appeals to them. However, a little goes a long way and, unless you are an 'entertainment' site, too much will be distracting .. read more
Although many sites do not need multi-media, if appropriate it is a great way to add character and interest to your website. Videos, podcasts, tutorials, and other multimedia options allow you to present your message to visitors in a way that appeals to them. However, a little goes a long way and, unless you are an 'entertainment' site, too much will be distracting .. read more
Where do your eyes go first?
A visitor to your website typically has an attention span of only a few seconds. That means your website must 'hook' them quickly. Make sure the first thing they see/notice is something interesting enough to keep them interested in looking at more of the site ... read more
A visitor to your website typically has an attention span of only a few seconds. That means your website must 'hook' them quickly. Make sure the first thing they see/notice is something interesting enough to keep them interested in looking at more of the site ... read more